Privacy Policy

Introduction

BGS Pharma Pvt. Ltd. ("BGS Pharma", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with us through our digital platforms and communication channels.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and business-related information when you voluntarily provide it to us, including but not limited to:

• Name, designation, company name
• Contact details such as phone number, email address, and mailing address
• Business enquiries, partnership requests, or order-related communications
• Information shared through contact forms, emails, phone calls, WhatsApp, or onboarding platforms
• Website usage data, such as IP address, browser type, and pages visited (for analytics purposes)

We do not knowingly collect sensitive personal data unless required for legitimate business or compliance purposes.

How We Use Your Information

The information we collect may be used to:

• Respond to enquiries, requests, and communications
• Provide information about our products, services, and partnerships
• Process business transactions and coordinate deliveries
• Improve website functionality, performance, and user experience
• Maintain internal records and comply with legal obligations
• Communicate administrative or operational updates

We use your information only for legitimate business purposes and in accordance with applicable laws.

Sharing & Disclosure of Information

We do not sell or trade your personal information. However, information may be shared in the following situations:

• Legal & Regulatory Requirements: When required to comply with applicable laws, regulations, or legal processes
• Business Operations: With trusted service providers who assist in logistics, IT systems, analytics, or communications, under confidentiality obligations
• Business Transfers: In the event of a merger, acquisition, or restructuring, where information may be transferred as part of business assets

All such disclosures are made responsibly and only when necessary.

Data Security

BGS Pharma implements reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, misuse, or disclosure.

While we take appropriate security measures, no digital system can be guaranteed to be completely secure. Users are advised to share information responsibly.

Contact Us

If you have questions or concerns about this Privacy Policy, please get in touch with us at:

Email: contact@bgspharma.com
Phone: 9339725383
Address: 48/2 BAMANMURA MAIN ROAD, BADU,
Barasat, North Twenty-Four Parganas,
West Bengal, 700128.